Hilton Garden Inn at Adventure Parc Snowdonia, Dolgarrog
The Hilton Garden Inn at Adventure Parc Snowdonia is a 106-room four-star hotel on Conway Road in the village of Dolgarrog in the Conwy Valley. It opened in May 2021 and was the first Hilton Garden Inn in Wales. From 6 November 2022 the hotel was closed to the paying public and used by the Home Office as overflow accommodation for adult male asylum seekers routed from the Manston processing centre in Kent[1]Press.
Capacity
106
rooms
Per night
£170
per resident
Annual
£6.6m
estimated
Background
The Hilton Garden Inn sits inside the Adventure Parc Snowdonia resort, a former aluminium works site in Dolgarrog now built around an inland surf lagoon. The four-star hotel block has 106 rooms across four floors, with a spa, gym and lagoon-side restaurant. The site is in the Conwy Valley between Llanrwst and Conwy, served only by minor roads and the limited Conwy Valley railway line. There is no scheduled public bus service into the village.
In late October 2022 the Manston processing centre near Ramsgate in Kent was holding more than 4,000 small-boats arrivals against a 1,600-person design capacity, with diphtheria reported among residents. The Home Office began moving people out by coach to hotels around the country, including the Hilton Garden Inn at Adventure Parc Snowdonia[1]Press.
Manston overflow accommodation
On 6 November 2022 Aberconwy MP Robin Millar publicly disclosed that the Hilton Garden Inn was being used to house asylum seekers with immediate effect. Weddings and events at the hotel were cancelled at minimal notice and rooms became unavailable to book until at least Spring 2023. Millar described the location as unsuitable, isolated and unsupported by the appropriate services[1]Press.
Subsequent reporting by the North Wales Pioneer indicated that residents at the site had come from Eritrea, Iran, Iraq, Afghanistan and Egypt and had been transferred from Manston. The same coverage cited a related figure of around 86 to 87 asylum seekers having been bussed to the village[4]Press.
Conwy Council response
Conwy County Borough Council confirmed it had not been given advance notice by the Home Office of the accommodation plans. Council leader Charlie McCoubrey called the rural location wholly inappropriate to house vulnerable people and said the village of Dolgarrog lacked the basic public services and transport connections that asylum seekers needed to reach Conwy and Llandudno safely[2]Council.
Within days Conwy confirmed it was actively considering legal action against the Home Office over the use of the Hilton for asylum accommodation, alongside parallel injunction bids elsewhere in the United Kingdom that autumn. The council ultimately did not issue proceedings, and the Home Office wound the contract down voluntarily in early 2023[3]Council.
The North Wales Pioneer reported that the hotel was decommissioned and reopened to paying guests on 6 February 2023, after roughly three months of asylum use[4]Press.
Cost analysis
At the £170 per person per night Migration Observatory benchmark[5], a 106-room hotel run at full asylum occupancy implies headline taxpayer exposure of about £18,020 per night. Across the roughly three-month asylum-use period at Adventure Parc Snowdonia, cumulative headline taxpayer exposure was on the order of £1.6 million. The May 2025 NAO contract review put the average per-hotel run rate across the wider portfolio at about £5.84 million per year[6]NAO.
Per-person per-day cost stack (benchmark)
£170- Hotel rate (room + three meals)£10059%
- Weekly cash allowance£74%
- Legal aid & casework£127%
- NHS / interpreter / utilities£1911%
- Contractor / security overhead£3219%
Cost in context
Adventure Parc Snowdonia (closed)
£170
closed-period benchmark
UK asylum hotel avg
£170
NAO
Welsh budget hotel
£60
commercial
Hostel bed
£30
commercial
Timeline
Timeline
May 2021
Hilton Garden Inn opens at Adventure Parc Snowdonia
First Hilton Garden Inn in Wales; 106 rooms.
Late Oct 2022
Manston overcrowding crisis
Manston processing centre held over 4,000 people against a 1,600 design capacity.
6 Nov 2022
Hotel closed to paying guests for asylum use
Aberconwy MP Robin Millar discloses the use; weddings and bookings cancelled.
7 Nov 2022
Conwy Council brands site wholly inappropriate
Council confirms it was not given advance notice; calls the rural location unsuitable.
Mid-Nov 2022
Council considers legal action
Conwy publicly weighs an injunction against the Home Office.
6 Feb 2023
Reopens to commercial guests
Asylum use decommissioned after roughly three months.
Sources
- Luxury Snowdonia Hilton hotel being used to house asylum seekers — North Wales Live (Daily Post), Nov 2022
Reports that the Hilton Garden Inn at Adventure Parc Snowdonia in Dolgarrog was being used by the Home Office to house asylum seekers from 6 November 2022, with weddings and events cancelled at minimal notice and rooms unavailable to book until at least Spring 2023. Aberconwy MP Robin Millar called the location unsuitable, isolated and unsupported by appropriate services.
- Conwy council brands housing migrants at Snowdonia hotel 'wholly inappropriate' — North Wales Live (Daily Post), Nov 2022
Conwy County Borough Council leader Charlie McCoubrey says the rural Dolgarrog location of the Hilton Garden Inn is wholly inappropriate to house vulnerable people, with the council not given advance notice by the Home Office. Reports cited up to around 200 male asylum seekers at the site.
- Conwy considers legal action over Home Office placing migrants at Snowdonia Hilton — North Wales Live (Daily Post), Nov 2022
Conwy County Borough Council confirmed it was considering legal action against the Home Office over the use of the Hilton Garden Inn at Adventure Parc Snowdonia for asylum accommodation. The council reported it had not been formally notified before residents were moved in from Manston processing centre in Kent.
- Adventure Parc Snowdonia Hilton hotel used by asylum seekers reopens — North Wales Pioneer, Feb 2023
Reports the Hilton Garden Inn at Adventure Parc Snowdonia reopened to paying guests on 6 February 2023 after asylum use was decommissioned. Men housed at the hotel had come from Eritrea, Iran, Iraq, Afghanistan and Egypt, transferred from Manston in Kent. Reports a related figure of around 86 to 87 asylum seekers having been bussed to the site.
- Asylum accommodation in the UK — Migration Observatory, University of Oxford, Aug 2025
£170 per person per day in hotels (2024/25 average); used for per-hotel estimates and food/utilities breakdowns.
- The Home Office's asylum accommodation contracts — National Audit Office, May 2025
222 hotels in use; £1.296 billion annual (2024/25); per-hotel approximately £5.84 million.