Aparthotel Adagio Leicester, Great Central Square

The Adagio Leicester sits at Great Central Square next to the former Great Central railway station. Healthwatch Leicester listed it among three Serco managed asylum hotels in the city alongside the Grand Hotel (290 residents, predominantly families) and the Highcross Hotel (275 single men). The Adagio alone housed 156 asylum seekers including families, men and women, the most mixed cohort of the three sites^[1]GOV.UK.

Leicester City Council's 2024 Joint Strategic Needs Assessment identifies the Adagio as one of the Home Office contingency hotels in the city, used as a stop gap by the Home Office while dispersal accommodation is found^[2]GOV.UK.

The Healthwatch insight report records mixed feedback from residents at the Adagio. Some families said the studio rooms were too small to live in long term, although most residents were satisfied with the accommodation. Several said visitors were not allowed inside the hotel and reported feeling lonely. Healthwatch also recorded a wider decline in residents' mental health and concerns about access to NHS GP and dental services across all three Leicester sites^[1]GOV.UK.

At the £170 per person per night Migration Observatory benchmark^[4], a 156 person Adagio cohort implied headline taxpayer exposure of about £26,520 per night and roughly £9.7 million per year while the hotel was in asylum use (2022 to June 2026). The May 2025 NAO contract review put the average per hotel run rate across the wider portfolio at about £5.84 million per year^[5]NAO.