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Hotel ProfileMixed-use site432 roomsUpdated April 2026

Arora Hotel Gatwick, Crawley

The Arora Hotel Gatwick stands on Carlton Close in Tilgate, Crawley (RH10 6TX), close to Tilgate Park and a short drive from Gatwick Airport. The 432-bedroom hotel has been repeatedly named in regional press and council records as having block-booked rooms used for Home Office asylum and Afghan refugee accommodation alongside its commercial trade[1]Press.

3 min readUpdated April 2026Share:XWhatsApp
Active large airport hotel with mixed-use asylum bookings

Capacity

432

bedrooms

Per night

£170

per resident

Annual

£27m

estimated

Background

The Arora Hotel Gatwick is one of the largest hotels in West Sussex, with 432 bedrooms and conference space sized for airline crew rotations and corporate clients. It sits in Tilgate, on the southern edge of Crawley near Tilgate Park, alongside the K2 Crawley Leisure Centre. Crawley Borough Council records confirm it holds liaison correspondence with Home Office contractors covering the use of the hotel for asylum and refugee accommodation[2]Council.

The Crawley contingency cluster

The Sussex Express reported that holidaymakers staying at the Arora and other Crawley hotels were unaware that rooms had been block-booked by Home Office contractors to house asylum seekers, with Clearsprings Ready Homes named as one of the operators procuring rooms across the town[1]Press.

Sussex Live ran a 2022 profile of an Afghan mother and her seven children housed in a Crawley airport hotel for months after the fall of Kabul, illustrating the use of the cluster for both Home Office asylum dispersal and parallel Afghan resettlement contingency bookings[3]Press.

The Crawley Borough Council FOI record confirms the council held files on Home Office and contractor liaison covering the Arora Hotel Gatwick site specifically, supporting the press accounts that part of the building was operating as de facto contingency accommodation alongside its commercial trade[2]Council.

Cost analysis

At the £170 per-person per-night Migration Observatory and NAO benchmark[4][5]NAO, every 100 contingency residents at a Crawley airport hotel implies about £6.2 million of taxpayer cost per year of live use. The Arora Hotel Gatwick has not had its specific occupancy share publicly broken out, but the 432-bedroom scale of the building means even a partial allocation runs into the high single digit millions annually.

Per-person per-day cost stack (benchmark)

£170
  • Hotel rate (room + three meals)£10059%
  • Weekly cash allowance£74%
  • Legal aid & casework£127%
  • NHS / interpreter / utilities£1911%
  • Contractor / security overhead£3219%

Cost in context

Arora Hotel Gatwick

£170

benchmark

UK asylum hotel avg

£170

NAO

Crawley budget hotel

£75

commercial

Hostel bed

£30

commercial

Timeline

Timeline

  1. Pre-2021

    Operates as a 432-bedroom commercial airport hotel near Gatwick

  2. 2021-22

    Afghan resettlement bookings reported

    Sussex Live profiles an Afghan family housed in the Crawley airport hotel cluster after the fall of Kabul.

  3. 2022

    Holidaymaker shock at refugees

    Sussex Express reports holidaymakers were unaware Home Office contractors had block-booked rooms across multiple Crawley hotels including the Arora.

  4. 2024

    Crawley Borough Council FOI record

    Council confirms it holds liaison correspondence with Home Office contractors specifically covering the Arora Hotel Gatwick.

  5. 2025-26

    Site continues mixed-use trade

    Hotel remains a major Crawley booking venue with continuing references to Home Office and refugee contingency use.

Sources

  1. Holidaymakers shock at refugees staying at Crawley hotels Sussex Express, 2022

    Sussex Express reports holidaymakers were unaware that several Crawley hotels including the Arora Hotel Gatwick and the Europa Hotel had been block booked by Home Office contractors to house asylum seekers, with Clearsprings Ready Homes named as one of the operators.

  2. FOI: Refugee/Asylum seekers housed in the Arora Hotel Crawley Borough Council (WhatDoTheyKnow FOI), 2024

    Freedom of Information request to Crawley Borough Council confirming the council is aware of the use of the Arora Hotel Gatwick at Tilgate (RH10 6TX) for Home Office asylum accommodation, with the council holding records of liaison meetings with Home Office contractors.

  3. Afghan mum stuck in Crawley hotel near Gatwick with seven children months after fleeing Kabul Sussex Live, 2022

    Sussex Live profile of an Afghan mother and her seven children housed in a Crawley hotel near Gatwick under the Afghan resettlement and Home Office contingency arrangements; the Arora Hotel Gatwick is one of the Crawley hotels used to accommodate refugees and asylum seekers in this period.

  4. Asylum accommodation in the UK Migration Observatory, University of Oxford, Aug 2025

    £170 per person per day in hotels (2024/25 average); used for per-hotel estimates and food/utilities breakdowns.

  5. The Home Office's asylum accommodation contracts National Audit Office, May 2025

    222 hotels in use; £1.296 billion annual (2024/25); per-hotel approximately £5.84 million.

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