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Hotel ProfileOperationalWatts WarehouseUpdated April 2026

Britannia Hotel Manchester (Watts Warehouse), Portland Street

The Britannia Hotel Manchester occupies the Grade II star listed Watts Warehouse on Portland Street in central Manchester. It is one of the largest hotels in the city, with 363 bedrooms across nine floors of the former 19th century wholesale textile warehouse, and is block booked for asylum use as part of the Britannia chain Home Office portfolio[3]Press[2]Press.

3 min readUpdated April 2026Share:XWhatsApp
Operational asylum hotel (block booking)

Capacity

363

rooms in asylum block-booking

Per night

£170

per resident

Annual

£23m

estimated

Background

The hotel is housed in the Watts Warehouse, a Grade II star listed building completed in 1856 as Manchester's largest wholesale textile warehouse. The building was converted to hotel use in the 1980s and operates as the Britannia Hotel Manchester, with 363 bedrooms.

From 2020 onwards a substantial share of the rooms have been block booked by the Home Office for asylum accommodation as part of the Britannia chain Home Office portfolio described by UnHerd in 2024[2]Press.

Conditions reporting

In March 2024 Byline Times published a long form investigation into the Britannia chain's asylum estate, describing the chain as voted the UK's worst by Which? while making tens of millions a year from Home Office contracts. The piece centred on a year long resident at the Britannia Hotel Manchester on Portland Street who described conditions characterised by charities as harmful and reported a mental health crisis driven by the length of stay[1]Press.

The Byline Times reporting echoed long standing concerns raised by Manchester refugee charities about food quality, isolation and access to healthcare across the Britannia chain.

Chain context

UnHerd's August 2024 asylum hotel tycoon profile of Britannia owner Alex Langsam named Portland Street alongside the Adelphi in Liverpool and the Country House at Didsbury as flagship North West sites in his Home Office portfolio[2]Press.

Wikipedia confirms the Britannia chain operates the Watts Warehouse as the Britannia Hotel Manchester with 363 rooms, and that several Britannia properties have been used by the Home Office for asylum block bookings during the small boats peak[3]Press.

Cost analysis

At the £170 per person per night Migration Observatory benchmark[4]and a 363 room block booking, the Britannia Manchester implies headline taxpayer exposure of around £61,700 per night and roughly £22.5 million per year. That is well above the May 2025 NAO portfolio average of about £5.84 million per hotel per year, reflecting the unusual scale of the site[5]NAO.

Per-person per-day cost stack (benchmark)

£170
  • Hotel rate (room + three meals)£10059%
  • Weekly cash allowance£74%
  • Legal aid & casework£127%
  • NHS / interpreter / utilities£1911%
  • Contractor / security overhead£3219%

Cost in context

Britannia Manchester (Portland St)

£170

benchmark

UK asylum hotel avg

£170

NAO

Manchester budget hotel

£60

commercial

Hostel bed

£30

commercial

Timeline

Timeline

  1. 1856

    Watts Warehouse opens

    Grade II star listed wholesale textile warehouse on Portland Street.

  2. 1980s

    Conversion to Britannia Hotel Manchester

    Acquired by the Britannia chain and converted to a 363 room hotel.

  3. 2020

    Block-booking for asylum use begins

    Hotel brought into the Britannia chain Home Office asylum portfolio.

  4. Mar 2024

    Byline Times investigation

    Year long Britannia Manchester resident describes mental health crisis; conditions called harmful.

  5. Aug 2024

    UnHerd asylum king profile

    Portland Street named as a flagship Britannia chain asylum site.

Sources

  1. Hotel Chain Voted UK's Worst Makes Tens of Millions a Year from Housing Asylum Seekers in Harmful Conditions Byline Times, Mar 2024

    Byline Times investigation into Britannia Hotels asylum estate, including a year long resident at the Britannia in Manchester (Portland Street) who described a mental health crisis and conditions characterised by charities as harmful.

  2. Britain's asylum hotel tycoon UnHerd, Aug 2024

    UnHerd profiles Britannia Hotels owner Alex Langsam as the asylum king of British hotels, naming the Adelphi in Liverpool and the Britannia at Portland Street, Manchester, among the largest sites in his Home Office portfolio.

  3. Britannia Hotels Wikipedia, 2024

    Wikipedia entry on Britannia Hotels confirming the chain operates the Britannia Hotel Manchester in the Grade II* listed Watts Warehouse on Portland Street, with 363 rooms, and that several Britannia properties were used by the Home Office for asylum block bookings.

  4. Asylum accommodation in the UK Migration Observatory, University of Oxford, Aug 2025

    £170 per person per day in hotels (2024/25 average); used for per-hotel estimates and food/utilities breakdowns.

  5. The Home Office's asylum accommodation contracts National Audit Office, May 2025

    222 hotels in use; £1.296 billion annual (2024/25); per-hotel approximately £5.84 million.

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