Best Western Cambridge Bar Hill Hotel
The Best Western Cambridge Bar Hill Hotel sits on Huntingdon Road at Bar Hill, near Longstanton in South Cambridgeshire. The four-star 192-room hotel was procured by the Home Office as Serco-managed asylum accommodation from 2023 to mid-2025, with a maximum of 272 asylum seekers in residence at peak[1]Council[2]Press.
Capacity
272
residents at peak
Per night
£170
per resident
Annual
£17m
estimated
Background
Bar Hill is a postwar village on the Huntingdon Road just outside Cambridge, on the route to the Cambridgeshire Guided Busway and the Longstanton Park and Ride. The Best Western Cambridge Bar Hill Hotel sits at the entrance to the village and was, before the Home Office contract, a 192-bedroom four-star conferencing and weddings hotel with a swimming pool.
The 2023 opening and Serco contract
Cambs News reported that the Bar Hill Best Western had been procured by the Home Office for asylum use in 2023, with capacity for up to 272 asylum seekers. South Cambridgeshire District Council confirmed in its public information page that arrangements at the hotel were managed by a Home Office contractor, in this case Serco, and that residents were provided with three meals a day, toiletries, a laundry service and £9.10 per week[2]Press[1]Council.
The MP intervention
South Cambridgeshire MP Pippa Heylings wrote to the Home Secretary expressing concern over the lack of consultation with the local community about the use of the Bar Hill hotel for asylum accommodation. The Cambridge Independent reported the MP letter and the response from local council leaders[3]Press.
The October 2024 telephoned threat
ITV News Anglia reported on 18 October 2024 that a man had telephoned the Cambridge Bar Hill asylum hotel during the wave of disorder following the Southport stabbing, telling hotel staff that he and others would be coming for the asylum seekers inside. Cambridgeshire Police investigated the call and the hotel security and policing arrangements were upgraded for the duration of the protest period[4]Press.
The mid-2025 closure
South Cambridgeshire District Council confirmed that the Home Office had notified it that use of the Bar Hill Hotel for asylum seeker accommodation would cease in the coming months and that residents would be moved to dispersal accommodation or other hotels as spaces became available[1]Council.
Cost analysis
At the £170 per person per night Migration Observatory benchmark[5]and a peak headcount of 272 residents, headline taxpayer exposure ran at about £46,200 per night and roughly £16.9 million per year. The May 2025 NAO contract review put the average per hotel run rate across the wider portfolio at about £5.84 million per year[6]NAO, so the Bar Hill Best Western sat well above the national average for a single Serco site.
Per-person per-day cost stack (benchmark)
£170- Hotel rate (room + three meals)£10059%
- Weekly cash allowance£74%
- Legal aid & casework£127%
- NHS / interpreter / utilities£1911%
- Contractor / security overhead£3219%
Cost in context
Cambridge Bar Hill BW
£170
benchmark
UK asylum hotel avg
£170
NAO
Cambridge budget hotel
£75
commercial
Hostel bed
£30
commercial
Timeline
Timeline
Pre-2023
Operates as a 192-bedroom four-star Best Western Cambridge Bar Hill Hotel
2023
Used as Home Office asylum accommodation
Site procured under the Serco East of England contract for up to 272 asylum seekers.
2024
MP raises concerns over lack of consultation
South Cambs MP Pippa Heylings writes to the Home Secretary.
18 Oct 2024
Telephoned threat against residents
Cambs Police investigate after a man phones the hotel during the post-Southport disorder.
Mid-2025
Closure confirmed
South Cambs District Council confirms Home Office wind-down of the Bar Hill contract.
Sources
- Home Office use of the asylum seekers hotel — South Cambridgeshire District Council, 2025
South Cambridgeshire District Council confirmed the Home Office used the Best Western Cambridge Bar Hill Hotel as asylum accommodation from 2023 to 2025, with a maximum of 272 asylum seekers and arrangements managed by Serco.
- 4-star Cambridge Bar Hill hotel to house up to 272 asylum seekers — Cambs News, 2023
Cambs News reports the Best Western Cambridge Bar Hill Hotel was procured by the Home Office to house up to 272 asylum seekers under the Serco regional contract.
- MP expresses concern to home secretary over use of Bar Hill hotel to house asylum seekers — Cambridge Independent, 2024
Cambridge Independent reports South Cambridgeshire MP raised concerns over the lack of consultation on the use of the Cambridge Bar Hill Hotel for asylum accommodation.
- Man phoned Cambridge hotel to threaten asylum seekers as far-right riots broke out in UK — ITV News Anglia, Oct 2024
ITV News Anglia reports a man phoned the Cambridge Bar Hill asylum hotel to threaten residents during the wave of disorder following the Southport stabbing.
- Asylum accommodation in the UK — Migration Observatory, University of Oxford, Aug 2025
£170 per person per day in hotels (2024/25 average); used for per-hotel estimates and food/utilities breakdowns.
- The Home Office's asylum accommodation contracts — National Audit Office, May 2025
222 hotels in use; £1.296 billion annual (2024/25); per-hotel approximately £5.84 million.