Crowne Plaza London Heathrow T4

The Crowne Plaza London Heathrow T4 is a four-star IHG hotel with around 600 bedrooms, two restaurants, an indoor pool, fitness suite and direct covered access to Terminal 4 via a pedestrian bridge. It is a separate hotel from the Crowne Plaza London Heathrow at Stockley Road, West Drayton (UB7 9NA), which we cover separately on this site as the active West Drayton site.

In August 2021, Foxhole News reported that the Crowne Plaza near Heathrow had been block-booked by the Home Office to accommodate Channel-crossing migrants. The piece named the four-star hotel directly in its reporting and quoted residents complaining that the accommodation was not good enough^[1]Press. The New Arab subsequently reported the hotel was used by the UK Home Office to house around 400 asylum seekers and was one of approximately 150 hotels used by the Department in response to the pandemic^[2]Press.

Berkshire Live reported that the Metropolitan Police had opened an investigation into the unexplained death of an asylum seeker at the Crowne Plaza Heathrow T4. The piece named the site directly in the context of Home Office accommodation and confirmed Met Police forensic and CID attendance at the hotel^[3]Press.

Multiple residents at the Crowne Plaza T4 reported neglect, with some describing it as like a small jail. Reported concerns covered women being harassed, items being stolen, residents being unable to access critical services such as medical care, doors closing at midnight, food quality, and the overall sense of confinement. The Crowne Plaza is run by Stay Belvedere, which has a contract with Clearsprings Ready Homes acting on behalf of the UK Home Office^[2]Press.

At the £170 per person per night Migration Observatory benchmark^[4] and around 400 residents, the Crowne Plaza T4 running cost works out at about £68,000 per night and roughly £24.8 million per year. The May 2025 NAO contract review put the average per hotel run rate across the wider portfolio at about £5.84 million per year^[5]NAO, so the T4 sits well above the national average given its scale.