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Hotel ProfileOperationalCovid Isolation UnitUpdated April 2026

Holiday Inn London Brent Cross

The Holiday Inn London Brent Cross sits on Tilling Road in north west London. From April 2020 the hotel was contracted by the Home Office, via Interserve, as one of three London Covid-19 isolation units for asylum seekers exhibiting symptoms during the early pandemic[1]Press. By that summer it had become a recurring target for Britain First street activity[2]Press.

3 min readUpdated April 2026Share:XWhatsApp
Operational asylum hotel

Capacity

220

estimated rooms in asylum use

Per night

£170

per resident

Annual

£14m

estimated

Background

The Holiday Inn Brent Cross is a four star IHG branded property on Tilling Road, just off the North Circular and within walking distance of Brent Cross shopping centre. The site has long been one of the larger purpose built business hotels on the north London ring. Its scale and proximity to transport links made it an early candidate for the 2020 Home Office surge in hotel based asylum accommodation[1]Press.

The 2020 Covid-19 isolation contract

The Caterer reported in April 2020 that the contractor Interserve had been engaged by the Home Office to convert three London hotels into temporary isolation units to accommodate asylum seekers exhibiting symptoms associated with Covid-19. The Holiday Inn Brent Cross was named as one of the three sites[1]Press. The conversion sat alongside the wider 2020 surge that lifted asylum hotel headcount from about 1,200 in March 2020 to roughly 9,500 by October of that year.

Britain First targeting in 2020

By August and September 2020 the Brent Cross hotel had become a target for Britain First, with leader Paul Golding visiting the site to film migrants at room windows and bang on doors. The London Economic reported the Brent Cross visits as part of a wider tour of asylum hotels in London, Essex, Birmingham and Warrington[2]Press.

The site was again referenced in the 2024 IHG owner statement urging calm during the post Southport disorder wave, when Holiday Inn branded asylum hotels in northern England were attacked by protesters[3]Press.

Cost analysis

At the £170 per person per night Migration Observatory benchmark[4], a 220 person occupancy implies headline taxpayer exposure of about £37,400 per night and roughly £13.6 million per year. The May 2025 NAO contract review put the average per hotel run rate across the wider portfolio at about £5.84 million per year[5]NAO, putting Brent Cross well above the national average reflecting its larger room count and London operating costs.

Per-person per-day cost stack (benchmark)

£170
  • Hotel rate (room + three meals)£10059%
  • Weekly cash allowance£74%
  • Legal aid & casework£127%
  • NHS / interpreter / utilities£1911%
  • Contractor / security overhead£3219%

Cost in context

Holiday Inn Brent Cross

£170

benchmark

UK asylum hotel avg

£170

NAO

London budget hotel

£90

commercial

Hostel bed

£30

commercial

Timeline

Timeline

  1. Pre-2020

    Operates as a commercial four star IHG hotel on Tilling Road

  2. Apr 2020

    Home Office Covid-19 isolation contract

    Interserve named in the trade press as the contractor converting Brent Cross into one of three London isolation units for asylum seekers.

  3. Aug-Sep 2020

    Britain First targeting

    Paul Golding films residents at room windows in incidents reported by The London Economic.

  4. 2021-2024

    Continued use as a long running asylum hotel under the London regional contract

  5. Aug 2024

    IHG owner statement on attacks across the Holiday Inn estate

Sources

  1. Three London hotels to be converted into coronavirus isolation centres The Caterer, Apr 2020

    Hospitality industry trade press confirmation that Interserve was contracted by the Home Office to convert three London hotels including the Holiday Inn Brent Cross into isolation units for asylum seekers exhibiting Covid-19 symptoms during the early pandemic.

  2. campaign group targeting hotels housing asylum seekers around UK and harassing them The London Economic, Sep 2020

    National news report on Britain First targeting hotels housing asylum seekers, confirming the Holiday Inn Brent Cross as one of the locations visited by Paul Golding to film migrants at room windows in 2020 alongside hotels in Camden, Essex, Birmingham and Warrington.

  3. Holiday Inn owner urges calm after attacks on two hotels housing asylum seekers East London Advertiser, Aug 2024

    IHG owner statement during the August 2024 disorder following the Southport stabbing, confirming Holiday Inn-branded properties including in north-west London as part of the asylum accommodation estate at the heart of the protest wave.

  4. Asylum accommodation in the UK Migration Observatory, University of Oxford, Aug 2025

    £170 per person per day in hotels (2024/25 average); used for per-hotel estimates and food/utilities breakdowns.

  5. The Home Office's asylum accommodation contracts National Audit Office, May 2025

    222 hotels in use; £1.296 billion annual (2024/25); per-hotel approximately £5.84 million.

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