ibis Styles London Heathrow East
The ibis Styles London Heathrow East at 366 Great West Road, Hounslow — the former Master Robert Hotel — has been used as Home Office asylum accommodation. NHS Healthy Hounslow advertised a mobile ambulance clinic “for asylum seekers” at the hotel on 28 August 2024, part of a wider programme of clinics serving the borough's contingency hotels[1]GOV.UK.
Capacity
125
rooms (commercial)
Per night
£170
per resident
Annual
£7.8m
estimated
Background
The ibis Styles London Heathrow East is a 125-room Accor-brand hotel at 366 Great West Road, Hounslow (TW5 0BD), operated under franchise by Splendid Hospitality Group. It occupies the site of the former Best Western Master Robert Hotel, rebuilt and rebranded as ibis Styles. It should not be confused with the ibis Styles London Heathrow Airport on Bath Road, Harlington, or the ibis Styles Romford – both separate hotels.
Asylum use
NHS Healthy Hounslow listed a mobile ambulance clinic for asylum seekers at the ibis Styles, 366 Great West Road, on 28 August 2024 — address-matched confirmation that the hotel was in use as asylum accommodation, alongside similar clinics at other Hounslow asylum hotels[1]GOV.UK. The accommodation provider, the number of residents, and the start and end dates of the arrangement have not been published.
Cost analysis
No site-specific cost figure has been published, so the following is an illustrative benchmark only. At the £170 per person per night Migration Observatory figure[2], a 125-room hotel at full asylum occupancy would imply order-of-magnitude exposure of about £21,000 per night. The May 2025 NAO contract review put the average per-hotel run rate across the portfolio at about £5.84 million per year[3]NAO.
Per-person per-day cost stack (benchmark)
£170- Hotel rate (room + three meals)£10059%
- Weekly cash allowance£74%
- Legal aid & casework£127%
- NHS / interpreter / utilities£1911%
- Contractor / security overhead£3219%
Cost in context
ibis Styles Heathrow East
£170
benchmark
UK asylum hotel avg
£170
NAO
Heathrow corridor budget hotel
£80
commercial
Hostel bed
£30
commercial
Timeline
Timeline
Until ~2018
Operates as the Best Western Master Robert Hotel
~2018
Rebuilt / rebranded as ibis Styles London Heathrow East
Accor ibis Styles brand under Splendid Hospitality.
By Aug 2024
In use as asylum accommodation
NHS Healthy Hounslow runs an on-site asylum-seeker clinic at 366 Great West Road on 28 August 2024.
After 2024
Current status not publicly confirmed
No closure reported; provider and resident numbers not published.
Sources
- Ambulance clinic at Ibis Styles Hotel - for asylum seekers — Healthy Hounslow (NHS), Aug 2024
NHS Healthy Hounslow advertised a mobile ambulance clinic for asylum seekers at the ibis Styles Hotel, 366 Great West Road, Hounslow TW5 0BD, on 28 August 2024 - confirming the hotel was in use as asylum accommodation.
- Asylum accommodation in the UK — Migration Observatory, University of Oxford, Aug 2025
£170 per person per day in hotels (2024/25 average); used for per-hotel estimates and food/utilities breakdowns.
- The Home Office's asylum accommodation contracts — National Audit Office, May 2025
222 hotels in use; £1.296 billion annual (2024/25); per-hotel approximately £5.84 million.