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Hotel ProfileClosedGrade II* ListedUpdated April 2026

North Stafford Hotel, Stoke-on-Trent

The North Stafford Hotel is a Grade II* listed Victorian railway hotel on Winton Square, opposite Stoke-on-Trent railway station. From late 2022 the Britannia owned property was used by Home Office contractor Serco as contingency asylum accommodation, alongside the Best Western on Trinity Street in Hanley[1]Broadcast.

3 min readUpdated April 2026Share:XWhatsApp
Asylum contract phased out

Capacity

88

peak rooms

Per night

£170

per resident

Annual

£5.5m

estimated

Background

The North Stafford was completed in 1849 as the gateway hotel for the North Staffordshire Railway, in Elizabethan revival style with tiled roof and Dutch gables. The property has 88 bedrooms and is owned by Britannia Hotels, which acquired it in November 2002. From late 2022 the hotel was withdrawn from public booking and used by Serco as Home Office contingency asylum accommodation[1]Broadcast.

Council objection and parliamentary debate

In October 2022 Stoke-on-Trent City Council issued a public statement objecting to the Home Office plan to use the privately operated North Stafford for asylum dispersal accommodation, arguing that Stoke had taken more than its fair share and asking other parts of the UK to match that contribution[2]GOV.UK. The same week the council secured a without notice High Court interim injunction over a separate Stoke hotel; Mr Justice Linden refused to extend that injunction at a hearing on 2 November 2022[3]Press.

The Serco contracts at the North Stafford and the Best Western were the subject of a Westminster Hall debate in February 2023 led by Stoke MPs Jonathan Gullis and Jack Brereton, who pressed for the contracts to be wound down. The Home Office later confirmed in the House of Commons that use of the North Stafford for asylum accommodation would end[4]GOV.UK.

Cost analysis

At the £170 per person per night Migration Observatory benchmark[5], an 88 room hotel implies headline taxpayer exposure of about £14,960 per night. Across the roughly 17 month closed period that totals an estimated £7.6 million, sitting comfortably below the £5.84 million annual per hotel mean recorded by the May 2025 NAO contract review[6]NAO.

Per-person per-day cost stack (benchmark)

£170
  • Hotel rate (room + three meals)£10059%
  • Weekly cash allowance£74%
  • Legal aid & casework£127%
  • NHS / interpreter / utilities£1911%
  • Contractor / security overhead£3219%

Cost in context

North Stafford (closed)

£170

closed-period benchmark

UK asylum hotel avg

£170

NAO

Stoke budget hotel

£55

commercial

Hostel bed

£30

commercial

Timeline

Timeline

  1. 1849

    North Stafford Hotel completed

    Built in Elizabethan revival style opposite Stoke station as the North Staffordshire Railway hotel.

  2. Nov 2002

    Acquired by Britannia Hotels

  3. Oct 2022

    Council objects to asylum plan

    Stoke-on-Trent City Council statement opposing Home Office use of the hotel for dispersal.

  4. 2 Nov 2022

    High Court refuses Stoke injunction

    Mr Justice Linden declines to extend the council's injunction over a sister hotel.

  5. 21 Feb 2023

    Westminster Hall debate

    Stoke MPs lead a Commons debate on Serco use of the North Stafford and Best Western.

  6. 2024

    Asylum contract phased out

Sources

  1. Pressure mounts as two Stoke-on-Trent hotels closed to public to house migrants ITV News Central, Nov 2022

    ITV News Central report confirming the North Stafford Hotel in Stoke and the Best Western on Trinity Street in Hanley were closed to the paying public to be used as Home Office asylum accommodation under the Serco regional contract.

  2. City leaders strongly object to plans to use hotel for asylum seekers, and call on other parts of the UK to match its support Stoke-on-Trent City Council, Oct 2022

    Council statement objecting to Home Office plans to use the privately operated North Stafford Hotel for asylum dispersal accommodation without prior consultation with local authorities.

  3. High Court refuses to extend temporary injunction sought by council over housing of asylum seekers in local hotel Local Government Lawyer, Nov 2022

    Reports Mr Justice Linden's 2 November 2022 refusal to extend Stoke-on-Trent City Council's without-notice interim injunction over the use of a city-centre hotel for asylum accommodation, finding that asylum use did not amount to a material change of use under planning control.

  4. End Serco using hotels in Stoke-on-Trent to house migrants Hansard / UK Parliament, Feb 2023

    Westminster Hall debate led by Stoke MPs on the use by Serco of the North Stafford Hotel and the Best Western Stoke-on-Trent City Centre for asylum dispersal, with calls for the contracts to be wound down.

  5. Asylum accommodation in the UK Migration Observatory, University of Oxford, Aug 2025

    £170 per person per day in hotels (2024/25 average); used for per-hotel estimates and food/utilities breakdowns.

  6. The Home Office's asylum accommodation contracts National Audit Office, May 2025

    222 hotels in use; £1.296 billion annual (2024/25); per-hotel approximately £5.84 million.

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