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Hotel ProfileClosing2025 Public Order ChargesUpdated April 2026

Park Hotel Diss

The Park Hotel on Denmark Street in Diss, Norfolk has been used by Clearsprings Ready Homes as Home Office asylum accommodation since 2023, housing around 80 residents made up mostly of women and children. In 2025 the Home Office proposed to remove the families and replace them with single adult males. South Norfolk Council refused, the hotel owners publicly threatened permanent closure rather than accept the swap, and the Home Office withdrew the plan[1]Council[2]Council.

4 min readUpdated April 2026Share:XWhatsApp
Wind-down underway after Home Office withdrawal

Capacity

80

residents

Per night

£170

per resident

Annual

£5.0m

estimated

The families vs single adult males plan

South Norfolk Council's August 2025 statement set out the proposal directly. The Home Office intended to remove the families from the Park Hotel and replace them with single adult asylum seekers. Council leader Daniel Elmer said the council had been clear from the start that it would not accept a change from accommodating families to single asylum seekers[1]Council.

The council confirmed it would use all options available, including planning powers, to support both the current residents and the local community. Reporting in the Diss Mercury and the council statement that followed in late August 2025 confirmed that the hotel owner had indicated a willingness to permanently close the hotel rather than accept the Home Office plan, and that the Home Office subsequently announced it would cease using the building[4]Press[2]Council.

Local MP Adrian Ramsay raised the position of the families during the dispute, observing that many of the children were enrolled in local schools. The Diss Mercury reported that asylum-seeking families had lived at the hotel for around two years before the proposed swap brought the situation into wider public view[4]Press.

July 2025 protests and charges

ITV News Anglia reported that on 21 July 2025 around 60 anti-migrant protesters and 30 counter-protesters gathered on opposing sides of the road outside the hotel. The numbers later grew, with around 150 people on the anti-migrant side after the counter-protesters moved elsewhere[3]Broadcast.

Norfolk Police later confirmed two charges following the protest. James Harvey, 22, of Linden Drive in Hethersett, was charged with a racially aggravated public order offence. Luke Sharman, 23, of Harcourt Close in Norwich, was charged with a racially aggravated public order offence and possession of cannabis[3]Broadcast.

Background

The Park Hotel sits on Denmark Street near the centre of Diss, a market town in south Norfolk close to the Suffolk border. It is a small commercial hotel by national standards. Operationally, the accommodation contract is held by Clearsprings Ready Homes under the East of England regional Asylum Accommodation and Support Contract. South Norfolk Council had earlier indicated that it intended to issue a temporary stop notice or planning enforcement action requiring the building's use to be regularised in the event of any change of resident profile[1]Council.

Cost analysis

At the £170 per person per night Migration Observatory benchmark[5], a site running at around 80 residents implies taxpayer exposure of about £13,600 per night and roughly £4.96 million per year. That sits below the May 2025 NAO contract average per hotel run rate of about £5.84 million[6]NAO, reflecting Diss's smaller bed count compared with the larger contingency hotels.

Per-person per-day cost stack (benchmark)

£170
  • Hotel rate (room + three meals)£10059%
  • Weekly cash allowance£74%
  • Legal aid & casework£127%
  • NHS / interpreter / utilities£1911%
  • Contractor / security overhead£3219%

Cost in context

Park Hotel Diss

£170

benchmark

UK asylum hotel avg

£170

NAO

Norfolk budget hotel

£65

commercial

Hostel bed

£30

commercial

Timeline

Timeline

  1. Pre-2023

    Operates as a commercial market-town hotel on Denmark Street

  2. 2023

    Brought into asylum use

    Clearsprings East of England regional contract; around 80 residents, mostly women with 46 children.

  3. 21 Jul 2025

    Anti-migrant and counter-protests outside the hotel

    Around 60 anti-migrant protesters and 30 counter-protesters gather on opposing sides of the road.

  4. Jul 2025

    Two men charged with racially aggravated public order offences

    Norfolk Police charge James Harvey and Luke Sharman; Sharman additionally charged with possession of cannabis.

  5. 7 Aug 2025

    South Norfolk Council rejects swap-for-single-males plan

    Council confirms it will use planning enforcement powers if the Home Office tries to substitute the families with single adult males.

  6. Aug 2025

    Home Office withdraws and confirms exit

    After the council pushback and the hotel owners threatening permanent closure, the Home Office announces it will cease using the hotel for asylum accommodation.

Sources

  1. Statement regarding the Park Hotel in Diss South Norfolk Council, 7 Aug 2025

    Council leader Daniel Elmer confirms South Norfolk will not accept the Home Office plan to remove asylum-seeking families from the Park Hotel and replace them with single adult males, and indicates the council will use planning enforcement powers to require regularisation of any change of use.

  2. Asylum seekers to leave Park Hotel in Diss South Norfolk Council, 22 Aug 2025

    South Norfolk Council confirms the Home Office will cease using the Park Hotel for asylum accommodation following the council's refusal to accept a swap of families for single adult males and the hotel owners' threat of permanent closure.

  3. Protests held outside Park Hotel in Diss ahead of change to house single male asylum seekers ITV News Anglia, 22 Jul 2025

    Reports the 21 July 2025 protests outside the Park Hotel in Diss, where around 60 anti-migrant protesters and 30 counter-protesters gathered. James Harvey (22) and Luke Sharman (23) were later charged with racially aggravated public order offences, with Sharman additionally charged with possession of cannabis.

  4. Home Office to stop housing asylum seekers in Diss hotel Diss Mercury, Aug 2025

    Reports the Home Office decision to stop using the Park Hotel in Diss for asylum accommodation. Asylum-seeking families had lived at the hotel for around two years before the dispute over a proposed swap to single adult males. MP Adrian Ramsay raised the position of children attending local schools.

  5. Asylum accommodation in the UK Migration Observatory, University of Oxford, Aug 2025

    £170 per person per day in hotels (2024/25 average); used for per-hotel estimates and food/utilities breakdowns.

  6. The Home Office's asylum accommodation contracts National Audit Office, May 2025

    222 hotels in use; £1.296 billion annual (2024/25); per-hotel approximately £5.84 million.

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