Ramada Hotel Sutton Coldfield (Penns Hall)
The former Ramada hotel on Penns Lane in Walmley, also known by its building name Penns Hall, has been used as asylum accommodation for up to 340 residents under a Serco contract since October 2021. The site became a national talking point after a 2025 press exposé revealed that the five Johal family directors of the operating companies had extracted £5.62 million in salaries and dividends between 2022 and 2024, prompting a Prime Ministerial pledge to claw back excess profits[1]Press[5]Press.
Capacity
340
peak residents
Per night
£170
per resident
Annual
£21m
estimated
Operator profits and the £5.62m figure
The 2025 Yahoo News UK / Birmingham World investigation set out the ownership and payouts in detail. The five directors named are Balkar Singh Johal (79), Balraj Singh Johal (77), Iqbal Singh Johal (71), Jasbir Singh Johal (72) and Sarnpal Singh Johal (68). All are British residents but are not reported to live near the hotel[1]Press.
Across the three financial years 2022, 2023 and 2024, the directors of the operating vehicles Sutton Coldfield Hotel Ltd and Savera Holdings UK extracted a combined £5.62 million through salaries and dividends. The figure breaks down as £4.35 million of lump sum dividends and £1.27 million in fees, averaging approximately £1.1 million per director over the period[1]Press.
Following the press disclosure, the Prime Minister publicly pledged to claw back excess profits earned by asylum accommodation providers, with the Sutton Coldfield numbers cited as a reference case[5]Press. Refugee Action criticised the wider accommodation contracting model, arguing that contracts had failed to deliver safe and secure homes for residents while generating significant private returns[1]Press.
Hansard and the Andrew Mitchell campaign
Sutton Coldfield's constituency MP, the Rt Hon Sir Andrew Mitchell, has lobbied for the closure of the Penns Lane site since 2021, arguing that its location is too far from inner-city Birmingham support services for it to function as suitable asylum accommodation[2]Hansard.
In the Asylum Hotels debate of 13 January 2025, Mitchell pressed the Minister for Border Security and Asylum, Dame Angela Eagle, to wind the hotel down. Eagle replied that it was the Government's intention to close all asylum hotels as soon as possible, once the backlog inherited from the previous administration had been cleared[3]Hansard. Mitchell's constituency office has documented further interventions, including the previous Conservative administration's plans to shut the facility down before the 2024 general election[2]Hansard.
Background
Penns Hall is a country house hotel set in around twenty acres of grounds in the Walmley area of Sutton Coldfield, north of Birmingham. The site traded commercially under the Ramada brand before being signed up to a Home Office accommodation contract by Serco, the Midlands AASC regional provider. Birmingham World noted that the building was a filming location for the long-running Crossroads television series, giving it an unusual cultural profile alongside its asylum role[4]Press.
Press reporting consistently puts the peak headcount at around 340 residents, well above the resident counts at most contingency hotels in the West Midlands[1]Press.
Cost analysis
At the £170 per person per night Migration Observatory benchmark[6], a site running at the reported peak of 340 residents implies headline taxpayer exposure of about £57,800 per night and roughly £21 million per year. The May 2025 NAO contract review put the average per hotel run rate across the wider portfolio at about £5.84 million per year[7]NAO, which places the Sutton Coldfield site well above the typical asylum hotel by spend.
Per-person per-day cost stack (benchmark)
£170- Hotel rate (room + three meals)£10059%
- Weekly cash allowance£74%
- Legal aid & casework£127%
- NHS / interpreter / utilities£1911%
- Contractor / security overhead£3219%
Cost in context
Ramada Sutton Coldfield
£170
benchmark
UK asylum hotel avg
£170
NAO
Birmingham budget hotel
£60
commercial
Hostel bed
£30
commercial
Timeline
Timeline
Pre-2021
Operates as the commercial Ramada Sutton Coldfield (Penns Hall)
Oct 2021
Brought into asylum use
Serco Midlands AASC regional contract; up to 340 residents at peak.
2021 onward
Andrew Mitchell MP raises closure
Constituency MP presses successive ministers to wind the site down.
2022 to 2024
Operator directors paid £5.62m
Five Johal family directors extract £4.35m in dividends and £1.27m in fees over three years.
13 Jan 2025
Hansard: Asylum Hotels debate
Mitchell presses Dame Angela Eagle to close Penns Lane. Government commits to close all asylum hotels once the backlog is cleared.
2025
PM pledges to claw back operator profits
After the press exposé on the Johal payouts.
Sources
- Sutton Coldfield hotel owners make millions from asylum seeker contracts — Yahoo News UK / Birmingham World, 2025
Investigation showing five Johal family directors of Sutton Coldfield Hotel Ltd and Savera Holdings UK paid themselves £5.62 million across 2022-2024 (£4.35m dividends, £1.27m fees) while the former Ramada hotel on Penns Lane housed up to 340 asylum seekers under a Serco contract from October 2021.
- Andrew Mitchell calls on Government to cease use of Ramada Hotel for asylum housing — Rt Hon Sir Andrew Mitchell MP (constituency office), Jan 2025
Constituency record of Sir Andrew Mitchell MP calling on Dame Angela Eagle, Minister for Border Security and Asylum, to wind down the use of the Ramada Hotel on Penns Lane in Walmley for asylum housing, citing distance from inner-city Birmingham support services.
- Asylum Hotels (Oral Answers to Questions, Home Department) — Hansard, House of Commons, 13 Jan 2025
Commons debate on Asylum Hotels in which Sir Andrew Mitchell MP raises the Ramada Penns Lane site and Dame Angela Eagle confirms the Government intends to close all asylum hotels as soon as possible once the inherited backlog is cleared.
- Birmingham hotel featured in Crossroads soap houses asylum seekers — Birmingham World, 2023
Reports that Penns Hall, the former Ramada hotel and one-time filming location for the Crossroads television series, has become an asylum hotel housing up to several hundred residents, with sustained pressure from Andrew Mitchell MP for closure.
- Prime Minister pledges to claw back asylum hotel excess profits after Sutton Coldfield expose — Yahoo News UK, 2025
Reports the Prime Minister pledging to claw back excess profits from asylum accommodation providers after the Sutton Coldfield hotel disclosures showing the Johal family directors paid themselves £5.62m across three years.
- Asylum accommodation in the UK — Migration Observatory, University of Oxford, Aug 2025
£170 per person per day in hotels (2024/25 average); used for per-hotel estimates and food/utilities breakdowns.
- The Home Office's asylum accommodation contracts — National Audit Office, May 2025
222 hotels in use; £1.296 billion annual (2024/25); per-hotel approximately £5.84 million.