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Hotel ProfileOperationalSummer 2025 protestsUpdated April 2026

Richmond Apart-Hotel, Liverpool

The Richmond Apart-Hotel at 24 Hatton Garden in Liverpool city centre is a Grade II listed aparthotel of 152 rooms, configurable as 52 apartments, used by the Home Office for asylum-seeker accommodation under the Serco North West regional contract. BBC News reported hundreds of protesters and counter protesters gathered near the hotel during the summer 2025 wave of demonstrations targeting hotels housing asylum seekers[1]Press.

3 min readUpdated April 2026Share:XWhatsApp
Operational asylum hotel

Capacity

152

rooms (52 apartments)

Per night

£170

per resident

Annual

£9.4m

estimated

Background

The Richmond Apart-Hotel sits at 24 Hatton Garden in Liverpool's Pride Quarter (L3 2AA), a few minutes walk from Liverpool Lime Street station. The Grade II listed building is configured to operate either as a 152 bedroom aparthotel or as 52 individual apartments. SERCO holds the Home Office contract for asylum-seeker accommodation in the North West and the Richmond is one of several Liverpool sites known to be used under that contract.

Summer 2025 protests

BBC News reported hundreds of protesters gathered near the Richmond Apart-Hotel during the summer 2025 wave of anti-asylum hotel demonstrations, with Merseyside Police deployed to keep the groups apart[1]Press. PBS NewsHour reported the wider summer 2025 protests, including attempts by anti-asylum groups to storm asylum hotels, naming the Richmond Apart-Hotel in Liverpool among the focal sites[2]Press.

Licence review and 2020 lockdown raid

Serviced Apartment News reported that the Richmond Apart-Hotel faced a licence review in 2024 over a serious crime link, after Merseyside Police raided the premises during pandemic restrictions and found over two hundred people present at a single gathering[3]Press. The licence review concerned the operator's general management of the building rather than the asylum use specifically.

Cost analysis

At the £170 per person per night Migration Observatory benchmark[4], a 152 room asylum site implies headline taxpayer exposure of around £25,840 per night and roughly £9.4 million per year. That is well above the May 2025 NAO contract review average of about £5.84 million per year per hotel, reflecting the Richmond's large 52 apartment footprint[5]NAO.

Per-person per-day cost stack (benchmark)

£170
  • Hotel rate (room + three meals)£10059%
  • Weekly cash allowance£74%
  • Legal aid & casework£127%
  • NHS / interpreter / utilities£1911%
  • Contractor / security overhead£3219%

Cost in context

Richmond Apart-Hotel

£170

benchmark

UK asylum hotel avg

£170

NAO

Liverpool budget hotel

£75

commercial

Hostel bed

£30

commercial

Timeline

Timeline

  1. Pre-2020

    Operates as the Richmond Apart-Hotel commercial aparthotel

  2. 2020

    Lockdown raid

    Merseyside Police raid the premises during pandemic restrictions and find over two hundred people present.

  3. 2024

    Licence review

    Serviced Apartment News reports the Richmond Apart-Hotel faces a licence review over a serious crime link.

  4. 2024-2025

    Used by the Home Office for asylum accommodation

    Closed to the general public; SERCO North West contract.

  5. Jul-Aug 2025

    Summer 2025 protests

    Hundreds of protesters and counter protesters gather near the hotel; BBC News and PBS report Liverpool city centre clashes.

Sources

  1. Hundreds take part in protests near asylum hotel BBC News, Jul 2025

    BBC News reports hundreds of protesters and counter protesters gathered near the Richmond Apart-Hotel on Hatton Garden in Liverpool city centre during the summer 2025 wave of demonstrations targeting hotels housing asylum seekers, with Merseyside Police deployed to keep the groups apart.

  2. UK police clash with far-right rioters who tried to storm hotel housing asylum seekers PBS NewsHour, Aug 2025

    PBS NewsHour reports UK police clashes with protesters who attempted to storm asylum hotels including the Richmond Apart-Hotel in Liverpool during the summer 2025 wave of demonstrations.

  3. Liverpool aparthotel faces license review over serious crime link Serviced Apartment News, 2024

    Serviced Apartment News reports the Richmond Apart-Hotel on Hatton Garden in Liverpool faces a licence review over a serious crime link, after Merseyside Police raided the premises during pandemic restrictions and found over two hundred people present.

  4. Asylum accommodation in the UK Migration Observatory, University of Oxford, Aug 2025

    £170 per person per day in hotels (2024/25 average); used for per-hotel estimates and food/utilities breakdowns.

  5. The Home Office's asylum accommodation contracts National Audit Office, May 2025

    222 hotels in use; £1.296 billion annual (2024/25); per-hotel approximately £5.84 million.

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