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Hotel ProfileOperationalCouncil namedUpdated April 2026

St Giles Hotel, Feltham

The St Giles Hotel on Hounslow Road in Feltham (TW14 9AD) is one of the London Borough of Hounslow's designated contingency asylum hotels, used to house families and single women under the Home Office contract. The site was named in the council's 2024 lived experiences report alongside the cluster of designated Hounslow hotels[1]Council.

3 min readUpdated April 2026Share:XWhatsApp
Operational asylum hotel

Capacity

300

estimated peak residents

Per night

£170

per resident

Annual

£19m

estimated

Background

The St Giles Hotel sits on Hounslow Road, a few minutes walk from Feltham Station and the Heathrow tribunal centre. The site is part of the Hounslow contingency asylum hotel cluster set out in the council's 2024 lived experiences report, which catalogued cramped rooms, food complaints and limited outdoor space across the borough's designated sites[1]Council.

Hounslow contingency cluster

Hounslow has been one of the most heavily used London boroughs for Home Office contingency hotels, second only to neighbouring Hillingdon. The St Giles fits within that wider Heathrow corridor cluster and the council's 2024 report names the site alongside the other designated hotels. Corporate Watch reported in 2023 that refugees were being housed in poor conditions at sites including the St Giles, naming the property as part of the Home Office contingency estate operated under privatised AASC contracts since 2012[3]Press.

Council rumour debunking

The Hounslow Herald reported that Hounslow Council issued a statement clearing up rumours about the St Giles Hotel after social media claims circulated that the site was about to switch from families and single women to all male asylum accommodation. The council statement said: This hotel will remain being for families and single women[2]Press.

Cost analysis

At the £170 per person per night Migration Observatory benchmark[4], an estimated 300 residents at the St Giles implies headline taxpayer exposure of around £51,000 per night and roughly £18.6 million per year. That is more than three times the May 2025 NAO contract review average of about £5.84 million per year per hotel, reflecting the Heathrow corridor scale of the property[5]NAO.

Per-person per-day cost stack (benchmark)

£170
  • Hotel rate (room + three meals)£10059%
  • Weekly cash allowance£74%
  • Legal aid & casework£127%
  • NHS / interpreter / utilities£1911%
  • Contractor / security overhead£3219%

Cost in context

St Giles Hotel

£170

benchmark

UK asylum hotel avg

£170

NAO

Heathrow budget hotel

£80

commercial

Hostel bed

£30

commercial

Timeline

Timeline

  1. Pre-2020

    Operates as the St Giles Heathrow commercial hotel

  2. Post-2020

    Used as a Home Office contingency asylum hotel

    Designated for families and single women under the AASC London regional contract.

  3. 2023

    Corporate Watch report

    Names the St Giles as a contingency hotel under privatised AASC contracts; documents poor conditions.

  4. 2024

    Hounslow Council 2024 report

    Lived experiences report names the St Giles among the borough designated hotels; documents cramped rooms and food complaints.

  5. 2024

    Council debunks rumours

    Hounslow Council statement confirms families and single women remain the cohort despite social media claims of a switch.

Sources

  1. On hold: the lived experiences of asylum seekers in Hounslow's contingency hotels Hounslow Council / Healthwatch Hounslow, 2024

    Hounslow Council and Healthwatch Hounslow joint report on the lived experiences of asylum seekers in the borough's contingency hotels, naming the St Giles Hotel in Feltham among the cluster of designated sites and documenting cramped rooms, food complaints and limited outdoor space across the cohort.

  2. Council clears up rumours about Feltham hotel Hounslow Herald, 2024

    Hounslow Herald reports Hounslow Council clearing up rumours about the St Giles Hotel near Feltham Station, confirming the site continues to house families and single women only and is not changing to all-male asylum accommodation despite social media claims.

  3. Refugees are being housed in infested hotels by the Home Office's slum landlords Corporate Watch, 2023

    Corporate Watch reports refugees are being housed in poor conditions at sites including the St Giles Hotel near Heathrow, naming the property as part of the Home Office contingency estate operated under privatised AASC contracts since 2012.

  4. Asylum accommodation in the UK Migration Observatory, University of Oxford, Aug 2025

    £170 per person per day in hotels (2024/25 average); used for per-hotel estimates and food/utilities breakdowns.

  5. The Home Office's asylum accommodation contracts National Audit Office, May 2025

    222 hotels in use; £1.296 billion annual (2024/25); per-hotel approximately £5.84 million.

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