Complejo Servatur Waikiki
Playa del Inglés, San Bartolomé de Tirajana, 35100 Las Palmas · Las Palmas
Managed by Cruz Roja (reception management)
Historical use. This tourist establishment was used for temporary migrant accommodation in 2020-21, at the request of the Red Cross, while state facilities were being prepared. It is not recorded as being in reception use now. The facts here come from Canary Islands press reporting at the time and from Supreme Court judgment STS 197/2023, a case about a security-staff labour dispute rather than about the establishment’s conduct.
Four-star hotel in Playa del Inglés, Gran Canaria. Around 1,000 people were moved here overnight on 12 November 2020 from the quayside camp at Arguineguín, at the request of the Spanish Red Cross, local reporting described it as the largest single relocation of the period, supervised by the Interior and Migration ministries. The Servatur group said its participation was a transitory and humanitarian measure while it waited for tourism to recover, and that it would take part until 31 December 2020.
Timeline
12 Nov 2020
Around 1,000 people moved in from the Arguineguín dock
Migrants were transferred overnight from the quayside camp at Arguineguín to the four-star hotel in Playa del Inglés, at the request of the Spanish Red Cross. Local reporting described it as the largest single relocation of the period, supervised by the Interior and Migration ministries.
13 Nov 2020
Arrival reported in the regional press
Canarias7 and elDiario.es Canarias Ahora reported the arrival of migrants from the Arguineguín dock at the hotel.
Nov 2020
Operator describes the arrangement as temporary
The Servatur group said the situation was "penosa" and described its participation as a transitory and humanitarian measure while it waited for tourism to recover. The group stated it would take part until 31 December 2020.
31 Dec 2020
End date the operator had agreed to
The date to which the hotel group had said it would participate in the reception arrangement.
15 Mar 2023
Named in a Supreme Court judgment
Spain's Supreme Court listed the complex among the establishments where the Red Cross managed temporary migrant accommodation, in a judgment resolving a collective-dismissal claim brought by security staff. The case concerned the security contractors, not the hotel.
Source
Maspalomas Ahora / Canarias7 (Nov 2020); Tribunal Supremo STS 197/2023 · news
Part of Spain’s reception and detention system. Figures are described neutrally from the cited source; coordinates marked “approx.” are town-level estimates. Most Spanish reception capacity is delivered through acción concertada in rented, dispersed apartments with no published addresses, we do not map homes. Any allegation against a named organisation is reported as an ongoing proceeding, not an established fact.