ibis Stevenage Centre, Danestrete
The ibis Stevenage Centre sits on Danestrete in the heart of Stevenage town centre, immediately next to the Westgate Shopping Centre. The Home Office gave Stevenage Borough Council just 24 hours notice on Saturday 3 December 2022 before moving 178 asylum seekers into the hotel, and by summer 2025 the Ibis and the adjoining Novotel Stevenage were jointly housing around 322 asylum seekers across the two sites[1]Press[3]Press.
Capacity
178
asylum seekers (Comet)
Per night
£170
per resident
Annual
£11m
estimated
Background
The ibis Stevenage Centre is a three-star Accor budget hotel on Danestrete in the SG1 1EJ postcode, sharing the central Stevenage retail block with the Westgate Shopping Centre and within five minutes' walk of Stevenage railway station. The site sits opposite the Stevenage Borough Council civic offices, putting the council's planning officers within direct sight of the building.
The Ibis is the smaller of the two town-centre Stevenage hotels in Home Office contingency use, alongside theNovotel Stevenageat Knebworth Park near junction 7 of the A1(M).
24 hours notice and the December 2022 takeover
HertsLive (the Hertfordshire Mercury) reported in December 2022 that the Home Office had moved 178 asylum seekers into the town centre Ibis with just 24 hours notice. The hotel had previously been operating as a normal commercial site, with no public consultation or advance notice provided to the local authority before residents began arriving from dispersal accommodation[1]Press.
In 2023 The Comet covered a public order protest outside the hotel, with anti-asylum demonstrators gathering on Danestrete and a counter-protest forming on the opposite pavement. Hertfordshire Police made no arrests, but issued dispersal notices in the area[2]Press.
The Stevenage two-hotel cluster
The town centre Ibis on Danestrete sits inside a wider two-hotel cluster with the Novotel Stevenage at Knebworth Park. The Comet reported in early 2026 that as of summer 2025 the two sites were jointly housing 322 asylum seekers, with 178 in the town centre Ibis and the balance at the Novotel[3]Press.
The Comet's coverage placed Stevenage as one of the denser East of England hotel concentrations, with the two sites accounting for the bulk of the borough's asylum support population through 2024 and 2025.
2025 council planning enforcement probe
In 2025 The Comet reported that Stevenage Borough Council had launched a planning enforcement probe across both town hotels. The council argued the long-term Home Office contracts had moved the operation away from a hotel use class and into the territory of a hostel, which would require fresh planning permission. Both Clearsprings Ready Homes (the Home Office contractor) and the freehold owners were notified of the council's position[4]Council.
Cost analysis
Using the 178-person figure reported by HertsLive at the £170 per person per night system benchmark from the Migration Observatory and the National Audit Office, the Ibis on Danestrete alone runs at roughly £30,260 per night, £212,000 per week and £11.0 million per year. Combined with the Novotel Stevenage, the two-hotel Stevenage cluster accounts for around £55,000 per night and £20.0 million per year of taxpayer exposure[5][6]NAO.
Per-person per-day cost stack (£170 system benchmark)
£170- Hotel rate (room + three meals)£10059%
- Weekly cash allowance£74%
- Legal aid & casework£127%
- NHS / interpreter / utilities£1911%
- Contractor / security overhead£3219%
Cost in context
ibis Stevenage Centre
£170
per person/day
Novotel Stevenage (cluster)
£170
per person/day
Stevenage budget hotel
£70
commercial
Hostel bed
£30
commercial
Timeline
Timeline
Pre-2022
Operates as a town-centre Accor budget hotel on Danestrete
Sep 2022
Novotel Stevenage closes to the public for Clearsprings asylum use
Sister site at Knebworth Park taken first in the Stevenage two-hotel cluster.
Dec 2022
178 asylum seekers moved into the Ibis with 24 hours notice
HertsLive reports Home Office gave Stevenage Borough Council just 24 hours notice on Saturday 3 December.
2023
Protest outside the Ibis on Danestrete
The Comet reports no arrests after a public order incident, but Hertfordshire Police issue dispersal notices.
2025
Stevenage Borough Council planning enforcement probe
Council launches probe across both Stevenage hotels arguing the use has shifted from hotel to hostel.
2026
Cluster total reported at 322 residents
The Comet reports the Ibis and Novotel jointly housing 322 asylum seekers as of summer 2025.
Sources
- Home Office moved 178 asylum seekers into Stevenage hotel with just 24 hours notice — HertsLive (Hertfordshire Mercury), Dec 2022
HertsLive reports the Home Office gave Stevenage Borough Council just 24 hours notice on Saturday 3 December 2022 before moving 178 asylum seekers into the town centre Ibis hotel on Danestrete near the Westgate Shopping Centre.
- No arrests made after protest outside Stevenage asylum hotel — The Comet, 2023
The Comet reports a protest outside the Ibis hotel on Danestrete in Stevenage town centre over its use to house asylum seekers, with no arrests made by Hertfordshire Police.
- Number of asylum seekers housed in Stevenage and North Herts hotels drops — The Comet, 2026
The Comet reports that as of summer 2025 the Novotel and the Ibis in the town centre were accommodating a combined total of around 322 asylum seekers, with 178 in the town centre Ibis on Danestrete near the Westgate Shopping Centre.
- Stevenage council probe into planning breaches at asylum hotels — The Comet, 2025
The Comet reports Stevenage Borough Council launched a planning enforcement probe covering both the Novotel at Knebworth Park and the Ibis on Danestrete, arguing the long-term Home Office contracts amounted to use as a hostel rather than a hotel.
- Asylum accommodation in the UK — Migration Observatory, University of Oxford, Aug 2025
£170 per person per day in hotels (2024/25 average); used for per-hotel estimates and food/utilities breakdowns.
- The Home Office's asylum accommodation contracts — National Audit Office, May 2025
222 hotels in use; £1.296 billion annual (2024/25); per-hotel approximately £5.84 million.