ibis Stevenage Centre, Danestrete
The ibis Stevenage Centre sits on Danestrete in the heart of Stevenage town centre, immediately next to the Westgate Shopping Centre. The Home Office gave Stevenage Borough Council just 24 hours notice in December 2022 before it began to use the hotel[1]Press. The council's Executive record of 7 December 2022 gives the hotel a maximum bedspace of 178[7]Council, which is a capacity and not a count of residents. The Comet reported in August 2025 that 322 asylum seekers were being accommodated across Stevenage, a figure that names the Ibis and the Novotel but does not split between them[8]Press.
Capacity
178
bedspaces (the council's maximum, December 2022; a capacity, not residents)
Background
The ibis Stevenage Centre is a three-star Accor budget hotel on Danestrete in the SG1 1EJ postcode, sharing the central Stevenage retail block with the Westgate Shopping Centre and within five minutes' walk of Stevenage railway station. The site sits opposite the Stevenage Borough Council civic offices, putting the council's planning officers within direct sight of the building.
The Ibis is one of two Stevenage hotels in Home Office contingency use, alongside the Novotel Stevenage at Knebworth Park near junction 7 of the A1(M).
24 hours notice and the December 2022 takeover
HertsLive (the Hertfordshire Mercury) reported in December 2022 that the Home Office had moved 178 asylum seekers into a town centre hotel near the Westgate Shopping Centre with just 24 hours notice; it did not name the hotel, but the 178 it reported matches the Ibis's maximum bedspace in the council record[1]Press. The council's own record of 7 December 2022 gives 178 as the hotel's maximum bedspace, so the figure is a capacity, and it records a Home Office pledge that the Ibis would be used for the purpose only until 16 December 2022[7]Council. That pledge was not kept: The Comet reported in February 2026 that the Ibis is one of the main sites housing asylum seekers in Stevenage[3]Press.
In 2023 The Comet covered a public order protest outside the hotel, with anti-asylum demonstrators gathering on Danestrete and a counter-protest forming on the opposite pavement. Hertfordshire Police made no arrests, but issued dispersal notices in the area[2]Press.
The Stevenage two-hotel cluster
The town centre Ibis on Danestrete sits inside a wider two-hotel cluster with the Novotel Stevenage at Knebworth Park. The Comet reported in August 2025 that the two hotels were being used to accommodate a total of 322 asylum seekers, in a sentence that calls it the highest for any borough or district in Hertfordshire, so it is a figure for Stevenage as a whole with no split between the hotels[8]Press. In February 2026 it reported 274 asylum seekers across Stevenage on 31 December 2025[3]Press.
2025 council planning enforcement probe
In 2025 The Comet reported that Stevenage Borough Council had launched a planning enforcement probe across both town hotels. The council argued the long-term Home Office contracts had moved the operation away from a hotel use class and into the territory of a hostel, which would require fresh planning permission. Both Clearsprings Ready Homes (the Home Office contractor) and the freehold owners were notified of the council's position[4]Council.
Cost analysis
No count of residents has been published for the Ibis on its own. The council's record gives it a maximum bedspace of 178, a capacity and not a headcount, and the 322 the Comet reported is a figure across Stevenage, so no nightly or annual cost is estimated here. The Migration Observatory benchmark is £170 per person per night[5], and the May 2025 NAO contract review put the average per hotel run rate across the portfolio at about £5.84 million per year[6]NAO.
Per-person per-day cost stack (£170 system benchmark)
£170- Hotel rate (room + three meals)£10059%
- Weekly cash allowance£74%
- Legal aid & casework£127%
- NHS / interpreter / utilities£1911%
- Contractor / security overhead£3219%
Cost in context
UK asylum hotel avg
£170
NAO
Stevenage budget hotel
£70
commercial
Hostel bed
£30
commercial
Timeline
Timeline
Pre-2022
Operates as a town-centre Accor budget hotel on Danestrete
Sep 2022
Novotel Stevenage closes to the public for Clearsprings asylum use
Sister site at Knebworth Park taken first in the Stevenage two-hotel cluster.
Dec 2022
Home Office gives the council 24 hours notice; a maximum bedspace of 178 is recorded
HertsLive reports 24 hours notice, without naming the hotel. The council record of 7 December gives the Ibis a maximum bedspace of 178 and records a Home Office pledge to use it only until 16 December 2022, which was not kept.
2023
Protest outside the Ibis on Danestrete
The Comet reports no arrests after a public order incident, but Hertfordshire Police issue dispersal notices.
2025
Stevenage Borough Council planning enforcement probe
Council launches probe across both Stevenage hotels arguing the use has shifted from hotel to hostel.
Aug 2025
322 asylum seekers reported across Stevenage
The Comet reports 322 across Stevenage, naming the Novotel and the Ibis, with no split between them.
Feb 2026
274 asylum seekers across Stevenage on 31 December 2025
The Comet reports a Stevenage-wide total, with no figure for the Ibis alone.
Sources
- Home Office moved 178 asylum seekers into Stevenage hotel with just 24 hours notice · HertsLive (Hertfordshire Mercury), Dec 2022
HertsLive reports that the Home Office gave Stevenage Borough Council just 24 hours notice before moving asylum seekers into a town centre hotel near the Westgate Shopping Centre, and that a total of 178 asylum seekers are being housed at that location, in addition to 183 at a hotel off the A1(M). It does not name either hotel: the Ibis and the Novotel are identified through Stevenage Borough Council's Executive record of 7 December 2022, which gives 178 as the Ibis's maximum bedspace. HertsLive reports as people what that record gives as a capacity.
- No arrests made after protest outside Stevenage asylum hotel · The Comet, 2023
The Comet reports a protest outside the Ibis hotel on Danestrete in Stevenage town centre over its use to house asylum seekers, with no arrests made by Hertfordshire Police.
- Number of asylum seekers housed in Stevenage and North Herts hotels drops · The Comet, 26 Feb 2026
The Comet reports that the Ibis Hotel in Danestrete is one of the main sites housing asylum seekers in Stevenage, and gives Stevenage-wide totals: 274 asylum seekers on 31 December 2025 and 366 in September 2025. It gives no figure for the Ibis alone, and no split by hotel.
- Stevenage council probe into planning breaches at asylum hotels · The Comet, 2025
The Comet reports Stevenage Borough Council launched a planning enforcement probe covering both the Novotel at Knebworth Park and the Ibis on Danestrete, arguing the long-term Home Office contracts amounted to use as a hostel rather than a hotel.
- Asylum accommodation in the UK · Migration Observatory, University of Oxford, Aug 2025
£170 per person per day in hotels (2024/25 average); used for per-hotel estimates and food/utilities breakdowns.
- The Home Office's asylum accommodation contracts · National Audit Office, May 2025
222 hotels in use; £1.296 billion annual (2024/25); per-hotel approximately £5.84 million.
- Use of Ibis Hotel as accommodation for Asylum Seekers (Executive, item 8) · Stevenage Borough Council, 7 Dec 2022
Council Executive record of 7 December 2022. It says the Home Office wanted to work with Hertfordshire County Council and Stevenage Borough Council to determine which cohort would best fit the Ibis Hotel site up until 16 December 2022, noting a maximum bedspace of 178, and that this was in addition to the 183 asylum seekers already placed by the Home Office in the Novotel Hotel adjacent to Junction 7 of the A1(M). It refers to the Home Office pledge that the Ibis would be used for the purpose only until 16 December 2022. The 178 is a capacity and the 183 a single snapshot.
- Stevenage council probe into planning breaches at asylum hotels · The Comet, 21 Aug 2025
The Comet says the Novotel near junction 7 of the A1(M) and the Ibis in the town centre are currently being used to accommodate a total of 322 asylum seekers, and calls it the highest for any borough or district in Hertfordshire, which indicates a figure for Stevenage as a whole. It gives no split between the two hotels.